An open digital logistics platform re-engineered in 2019 hosting a growing number of microservices supporting multiple logistics ecosystems…
Logicon began as a delivery management platform for packets and small parcels with a dynamic any-to-any country capability.
Our clients along with our own demands began to require more functionality, greater flexibility and more varied collection, delivery & service options suited to differing business, regional, language and consumer needs.
The Logicon platform as re-engineered supports all these demands assisted by third party applications. Collectively these applications have been developed as microservices which greatly increases the service capabilities as well as assist connect more varied clients, operational partners and consumers of the services.
Developments coming on stream include collaboratively constructing dynamic global customs duty and tax calculators supported by e-settlement and ‘Cash On Delivery’ through an electronic wallet – Digital COD. Updated warehousing, order processing, priority handling & route selection and location based inventory management for all ground handling systems will be available in Q4.
Logicon delivers enhanced transparency and integrity with confidential information secured through the use of Block Chain technology to create a tamper-proof record of transactions including the origin and provenance of products.
Our partner network currently embraces all 28 EU member countries, 11 Mid East countries, two in Asia, Singapore and Hong Kong and most recently the USA and Mexico providing 100+ interconnected delivery streams across all these countries. This network provides access to approximately 800m people and 100s of 1,000’s of companies.
The developing network supports multiple distributive and support service channels in a single country or region.
Customer service for all parties in the chain has been identified as a key multi-faceted application aided by proactive messaging and AI. Customer service has been a historic challenge for logistics due to the fragmented nature of the activity – digitalising promises to revolutionise customer services.
More than just Systems Management – a lot LOT more…
Plug & Play
Open an account same day. Suite of standard functions and services ready to go. Online training and instruction. Stage 1 Plug & Play – see what you like and consider what you need.
Select from a wide range of services and we can configure them for your needs. We assist with integrating legacy systems as well as configuring applications to your specific requirements.
Eco-system & network development
We welcome partners with unique or special requirements. We can create new eco-systems and connect new networks. If you need it and we can see it we can partner to create it and make it work.
Data Analytics – BIG Data
Our systems are designed to collate analyse and provide reports to all partners, clients and servicing systems to assist calibrate and synchronise logistics chains. The more connected parties the more relevant and accurate reports. You provide the granular data and we share the aggregated information to assist your business become a truly ‘digitally’ connected business.
Integrations via API
Just one API gives access to all our services and partner services. Best of all we provide reciprocity. As a potential partner we can easily integrate via your API to allow you to provide your services to the networks.
Create and manage multiple consignments and keep your customers fully informed of the status of their parcels and packages
Routing options & Rules
Access multiple routes and set rules for the carriers you want to use by price, item size/weight, country, region and more …
Label preparation and Printing
Originate and print labels for any carrier or final mile delivery channel
Search – Powerful search tool
Easily locate consignments through powerful multi-field search capability. No more having to find a 12-16 digit tracking number – search by name, supplier, address, post code, order number, date …
Easily upload data files of addresses and consignment information for multiple items and destinations. API connections can be configured to extract data every second of the day – no more waiting to consolidate and format data to manifest an order stream …
Label preparation & Printing
Originate and print labels for any carrier or final mile delivery channel. We also offer digital labels for road freight, airfreight (MAWBs), Bills of Lading (BOLs), stock identification, item location (inc RFID compatibility) and even point of sale …
Insurance is available from a range of insurers. You benefit from cover that matches your products and business. We are also introducing digital letters of credit, certificates of origin & provenance and product warranty.
Powerful analytical tools enable comprehensive reporting providing you the information you need at the touch of a button (or pre-programmed for timed reports). Choose from pre-configured or custom reports.
Tracking – Domestic and International
Know the status of your consignments and keep your customers informed via multiple communications channels. We can also link stock location, unitised modules (such as airline and sea containers) and other vehicular mapping systems to give full visibility at all times. We can even drill down to a specific localised point such as a warehouse entry door or a bay in a freight shed.
Configure automatic messaging by email or text or take control and reach out with a personal touch from our configurable Customer Response applications.
Customer Services Assistance
Benefit from best-of-breed technology to allow you to deliver a quality service efficiently and effectively supported with advanced AI.
e-commerce cart connections
Whether you have single or multiple carts we have the connections ready to facilitate seamless access to our platform. Order through processing could not be easier.
Openchain transaction recording
Openchain is secure technology to maintain a tamper-proof record of any transaction with particular value for establishing provenance and timescales securing confidential information and supporting complete and accurate documentation.
Customs and Tax calculation and documentation
Have confidence in your compliance with each countries Customs regulations and prepare the correct documentation to assist with timely clearance. We can also list requirements for restricted or import certificate goods as well as flag prohibited goods movements.
Auto e-invoice, e-settlement, cash-on-delivery, e-wallets, electronic purchase invoice reconciliation, claims assessment & settlement, credit checking, anti-laundering and anti-fraud AI and so on…
Returns management and handling
Access a range of services to suit your business and minimise charges arising from shipping of returns. Confidently market & sell to more markets when you have our reliable cost effective processes in place.